| - What software is needed to work with
Moonconf? |
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All you need installed and updated is a browser and Adobe
Flash Player. |
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| - How do I work with Moonconf in Mac? |
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Not only with Mac but also with Linux, Moonconf works over
Adobe Flash Player which exists for Windows, Mac and Linux. |
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| - What problems might I have with the
firewall? |
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Moonconf is a 100% Web application and so all traffic passes
through port 80 thereby no configurations in the firewall are necessary. |
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| - What is a Moonconf account? |
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A Moonconf account is the creation of an “entity”
which can create Backoffice users to manage rooms/sessions, moderators,
users, documents, videos and IP cameras. Each entity is attributed a pack
of use hours in accordance with their preference during setup. |
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| - How can I access Moonconf? |
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You can access Moonconf in two ways, as a User or a session
Moderator. (http://www.moonconf.com/vc). |
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| - How can I access the Moonconf Backoffice? |
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You can access the Moonconf Backoffice in two ways, as
an Entity where you can manage Backoffice Users, or as Backoffice Users
where you can create rooms/sessions, moderators, users, documents, videos
and IP cameras (http://www.moonconf.com/vc/backoffice.html). |
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| - What is a Moderator in Moonconf? |
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The Moderator exists in the context of a room/session.
In this context, the Moderator manages the “actions” and information
which passes onto all of the users present. |
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| - What is a User in Moonconf? |
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The User exists in the context of a room/session. In this
context, the User interacts will all other participants through their webcam,
microphone (sound) Chat or even a Whiteboard. These actions are always controlled
by the room/session Moderator. |
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| - What type of hardware (microphone,
camera and earphones) should be used? |
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Moonlight advices the use of separate equipment as we have
tested various equipment and this solution is the most reliable and does
not compromise the good operation of the application. Many cameras offer
a set of hands-free with microphone included (do not use) which cause eco
and feedback as they are aimed for one on one use and not for more vast
concepts such as Moonconf which works from one to many and vice-versa. |
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